Shipping Policy

Last Updated: August 2026

Thank you for shopping with Snugglies. We are committed to processing and delivering your order as efficiently and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing time is separate from shipping and delivery time.

Shipping Areas

Snugglies currently ships to Australia.

Shipping availability may vary depending on the specific delivery address and product.

Delivery Times

Estimated delivery time:

Australia: 6–10 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, public holidays, customs processing, or other circumstances outside our reasonable control.

Shipping Costs

We offer FREE SHIPPING on all orders to Australia.

No minimum purchase is required to qualify for free shipping.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Please allow up to 48 hours after shipment for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Snugglies is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or has experienced a significant delay, please contact us through the customer support options available on our website.

We will work with the shipping carrier when necessary to help locate the package and resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

• Your order number

• A description of the damage

• Clear photos of the product and its packaging

We will review your request and work to determine an appropriate solution.

Contact

If you have any questions regarding shipping or delivery, please contact Snugglies through the customer support options available on our website.